Netherlands

The Netherlands operates a centralised asylum system managed by the Immigration and Naturalisation Service (IND) and the Central Agency for the Reception of Asylum Seekers (COA). Municipalities take over integration responsibilities once protection is granted.

Emergency

112

Ambulance, fire brigade, and police emergency response.

UNHCR Help

UNHCR Help Directory

Visit help.unhcr.org

Main Agency

IND

+31 88 043 04 30

Government Agencies

2

Immigration and Naturalisation Service (IND)

Government

Postbus 17, 9560 AA Ter Apel

+31 88 043 04 30

Mon–Fri 09:00–17:00

Asylum decisions, residence permits, and naturalisation.

COA – Central Agency for the Reception of Asylum Seekers

Government

Postbus 30203, 2500 GE Den Haag

+31 88 122 21 00

Reception centres, basic needs, and social support during the asylum procedure.

NGOs & Legal Aid

3

VluchtelingenWerk Nederland

NGO

+31 20 346 72 00

Legal aid, integration coaching, and volunteer mentoring nationwide.

Dutch Council for Refugees (VluchtelingenRaad)

NGO

+31 20 346 72 20

Policy advocacy, strategic litigation, and rights monitoring.

Red Cross Netherlands – Restoring Family Links

NGO

+31 70 445 58 88

Family tracing, emergency accommodation, and psychosocial support.

Emergency Hotlines

1

112 – EU Emergency Number

Hotline

24/7

Ambulance, fire brigade, and police emergency response.

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